Escalated Alarms

The Escalated Alarms metric shows:

• The number of alarms that require client’s involvement and are marked with Client Contacted label (detected during the last 30 days).
• The percentage and number correlation of the High Severity, Medium Severity, and Low Severity alarms. The High Severity alarms are marked red. The Medium Severity alarms are marked yellow. The Low Severity alarms are marked green.

Related Topics

Unified Dashboard Page

SIEM Overview

Escalated Alarms Funnel (Last 30 days)

Client Investigation Hours Saved

Client Mean Time to Acknowledge (MTTA)

Client Mean Time to Resolve (MTTR)

Top Escalations by Count

Escalation Volume