Client Investigation Hours Saved

The Client Investigation Hours Saved metric shows:

The time the client saved by Fortified Analysts who investigated the Evaluation & False Positive Elimination alarms during the last 30 days (see the Escalated Alarms Funnel (Last 30 days)).

Note: The time of the Client Investigation Hours Saved corresponds the number of the Evaluation & False Positive Elimination alarms multiplied by 15 minutes.

The decrease or increase of the percentage correlation of the Client Investigation Hours Saved for the last 30 days compared to the 90-day trend of that datapoint.

Note: The percentage is calculated by the following formula:

(B-A)/A*100%
Where the A is the number of escalations created during 61–90 days not including the previous 60 days.
Where the B is the number of escalations created during the last 30 days.