SIEM Service

My SIEM vs Fortified Ecosystem Average contains the following metrics:
SIEM Service

Total Alarms—shows the total number of alarms you have received in the last 30 days along with a 90-day trend for reference and a comparison of those metrics to the Fortified Ecosystem.
Total Escalated Alarms—shows the percentage of alarms escalated in the last 30 days and a comparison of that metric to the Fortified Ecosystem.
Percentage of Escalated Alarms By Severity—shows the percentage of escalated alarms associated with each severity, as well as a comparison of that metric to the Fortified Ecosystem.
Client Mean Time to Acknowledge (MTTA)—shows the comparison of your average mean time to acknowledge (MTTA) escalations for the last 30 days, along with a 90-days trend of that datapoint, to the average of the same data across the Fortified Ecosystem.
Client Mean Time to Resolve (MTTR)—shows the comparison of your average mean time to resolve (MTTR) escalations for the last 30 days, along with a 90-days trend to the average of the same data across the Fortified Ecosystem.
By Intent—shows the comparison of Environment Awareness, Delivery & Attack, System Compromise, Reconnaissance & Probing, Exploitation & Installation data with the Fortified ecosystem average.
Escalated Alarms Trend—shows a 12-month trend of the percentage of alarms that were escalated to you and a comparison of that metric to the Fortified Ecosystem.

Note: If the Escalations Only technology was selected during the SIEM service configuration, you will only have access to the Client Mean Time to Acknowledge (MTTA) and Client Mean Time to Resolve (MTTR) metrics.