Reset Password

In case you forgot the password, you can reset it and create a new one. Resetting a password involves entering your username, email associated with the username, and a verification code sent to your email. 

To reset your password

  1. On the Login page, enter your username in the Username field.
  2. Select the Next button.
  3. Select the Forgot password? link.
  4. Check your email for a verification code. 
  5. Go to the Reset your password page.
  6. On the Reset your password page, enter the verification code in the Verification Code field.
  7. Enter your new password in the New Password field.
    • Note: Your new password must meet all the requirements listed on the Reset your password page.
  8. Reenter the password in the Confirm New Password field.
  9. Select the Reset Password button.
    • Note: If the reset password flow is successful, you will be redirected to the Login page. The login flow depends on the assigned authorization type.

Related topics

Accessing the Application

Existing User Login

User Roles and Permissions